Guarantees, Returns, & Refunds

Refund and Guarantee Policies

Shipping & Handling

FREE shipping & handling worldwide. Please click on the shipping method that applies to you below for an estimated delivery time.

USA (Contiguous)

The contiguous USA is the 48 adjoining U.S. states and does not include: Alaska, Hawaii and all off-shore United States territories and possessions, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.

Quantity Shipping Method Delivery Time

1 Bottle

USPS First Class Mail

2-5 Business Days

2-5 Bottles

USPS Priority Mail

2-5 Business Days

6+ Bottles

UPS Ground

2-5 Business Days

*Shipping to PO Box addresses in all states will be by USPS.

USA (Non-Contiguous)

The non-contiguous US includes: Alaska, Hawaii and all off-shore United States territories and possessions, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.

Quantity Shipping Method Delivery Time

1 Bottle

USPS First Class Mail

2-5 Business Days

2-6 Bottles

USPS Priority Mail

2-5 Business Days

*Shipping to PO Box addresses in all states will be by USPS.

Canada

Quantity Shipping Method Delivery Time

All Orders

Canada Post Expedited Parcel

3-5 Business Days

International Shipping

Quantity Shipping Method Delivery Time

Varies*

DHL Express

5-10 Business Days

Varies*

USPS First Class Mail International
USPS Priority Mail International

7-21 Business Days

*Shipping method and delivery time vary depending on order size, weight and shipping address. Please contact an AlgaeCal Customer Representative at +1-510-564-7192 to get more information.

Important Notice: For all international orders, applicable duties, value added taxes (VAT) or import consumption taxes may be required upon delivery.

Express Shipping

Express delivery options are available in selected countries for an additional fee. Please contact an AlgaeCal Customer Representative for more information. You can also contact us toll free at 1-800-820-0184 (USA/Canada) or directly +1-510-564-7192 (Int’l). Alternatively email us at [email protected] and we will be happy to assist you.

Order Status

To check the status of your order, please use the tracking number included in your shipping confirmation email. Sometimes this email can end up in another folder in your email account, so please ensure you check your other folders. You can also contact us toll free at 1-800-820-0184 (USA/Canada) or directly +1-510-564-7192 (Int’l). Alternatively email us at [email protected] and we would be happy to assist you.

Risk-Free Return Policy

You’re not “stuck” with AlgaeCal if you don’t like it. That’s because you get 1 full year to try any of our products. If for whatever reason you’re not satisfied, we’ll refund all unopened and even partially used bottles. All you need to do is contact us for a Return Merchandise Authorization (RMA) number, and send back the unopened bottles within 1 year of purchase. You can reach us at:

USA/Canada – 1-800-820-0184
International – +1-510-564-7192
Email – [email protected]

You will receive an email within 24 hours with the RMA number and instructions on how to return your product. All refunds will be processed within 5 business days of receiving the package. After a return has been processed, it may take up to 5 business days for the Bank to process the refund to the credit card.

Important Notice: Packages returned without an RMA number won’t be accepted so please make sure to get one before sending it back. Return postage costs are the responsibility of the customer.

AlgaeCal Guarantees

Your “Stronger Bones For Life” Guarantee. You need strong bones for the rest of your life to enjoy rather than endure your golden years. With our guarantee, you can continue enjoying your favorite activities for the rest of your days.

Measurable improvements will appear at 6 months from when you start your AlgaeCal Plus and Strontium Boost program. So if your next DEXA scan is scheduled half a year or more from now, we guarantee you will see a bone density increase.

You may choose to wait for your next scheduled scan so that it is paid for by your insurance, or you may choose to pay out of pocket to check your results earlier. Either way is fine.

Just allow at least 6 consecutive months of taking the products as directed before your follow-up scan. We encourage you to take a scan every year to make sure you’re still building new bone.

IMPORTANT: Ensure you get your DEXA scan at the same clinic every time. Ideally, you’d get your scan on the same machine, too. That way, every scan is directly comparable to the last. If any DEXA does not show an improvement in either hip or spine bone density you will be refunded for all products purchased since your previous scan.

In other words, “scan to scan to scan” improvements MUST be yours for the rest of your life. Now it’s only a matter of making a decision. We hope you choose to join the thousands who have opted to Break Free.


Your 3 Steps to Guaranteed Bone Density:

1. Have a DEXA scan that is not more than 30 days old to establish a baseline measurement. (If you had a DEXA scan more than 30 days ago, your guaranteed period will launch from your next scan onward. So don’t wait! Get started building healthy new bone right now before your guarantee begins.)

2. Take these two products at full dose as directed for at least six months.

3. Get your follow up DEXA scan from the same clinic as your first scan. It doesn’t matter when… six, twelve, even 24 months after you start – as long as you have continued to use your products between scans.

If your follow up scan does not show an increase in your hip or spinal bone density, we refund every penny you paid us between those two scans.

Our Triple Guarantee means you can try Triple Power Omega 3 Fish Oil risk-free. And you are guaranteed to improve your health or get your money back!

Guarantee No 1 - Improve your omega 3 levels*:
Triple power will improve your omega 3 levels in 90 days, or we'll refund you immediately! Click the button below for more details.

Guarantee No 2 - Best-tasting fish oil:
Triple Power will be the best-tasting fish oil you have ever tried, or we'll refund you immediately.

Guarantee No 3 - Burp-free:
Triple Power will be fresh and burp-free, or we'll refund you immediately.

 

*Take our “90-Day Oil Change” Challenge!

What results can you expect? You’re likely to see an increase of 2 percentage points or more. For instance, if you’re starting at 3%, you can expect to achieve omega 3 blood levels of 5% after three months. And increasing your omega 3 blood levels by 2 percentage points translates to about a 20% increase of omega 3 in your cells!

How can you take part in the 90-Day Oil Change Challenge? Be sure to order 2 OmegaQuant tests along with 6 bottles of Triple Power. Test your blood with a small finger prick on day 1, and again 90 days later.

If your second score doesn’t show improvement, send us your test results. And we’ll promptly refund the cost of your entire 6 bottle purchase. The “90-Day Oil Change Challenge” is open to individuals whose omega 3 levels are below 8% on your day 1 test. (That is almost everyone!)

While you’ll most likely see an increase of 2%, depending upon where you started you may need more time to achieve the desired 8%. If that’s the case, continue two daily doses for an extra 2 or 3 months. Once you reach 8%, maintain your status easily with 1 tablespoon of Triple Power per day.