SHIPPING & HANDLING
FREE shipping & handling worldwide for all orders. They are shipped within 1-2 business days (Monday to Friday), excluding major holidays.
USA (Contiguous)
USA (Non-Contiguous)
*Shipping to PO Box addresses in all states will be by USPS.
Canada
International Shipping
*Shipping method and delivery time vary depending on order size, weight and shipping address. Please contact an AlgaeCal Customer Representative at
1-800-820-0184 to get more information.
Important Notice: For all international orders, applicable duties, value added taxes (VAT) or import consumption taxes may be required upon delivery.
EXPRESS SHIPPING
Express delivery options are available in selected countries for an additional fee. Please contact an AlgaeCal Customer Representative for more information. You can also contact us toll free at
1-800-820-0184(USA/Canada) or directly
+1-510-564-7192(Int’l). Alternatively email us at
[email protected] and we would be happy to assist you.
ORDER STATUS
To check the status of your order, please use the tracking number included in your shipping confirmation email. This email could have been sent to a different folder within your email account so please ensure to check other folders. You can also contact us toll free at
1-800-820-0184(USA/Canada) or directly
+1-510-564-7192(Int’l). Alternatively email us at
[email protected] and we would be happy to assist you.
RETURNS & EXCHANGE POLICY
AlgaeCal wants you to be completely satisfied with your experience so we have made returning or exchanging products easy. Simply contact us to obtain a
Return Merchandise Authorization (RMA) number, and return your unused or partially used bottles of AlgaeCal products for a
100% refund within 1 year from your purchase date. You can reach us at:
USA/Canada –
1-800-820-0184
Int’l –
+1-510-564-7192
Email –
[email protected]
You will receive an email within 24 hours with the RMA number and instructions on how to return your product. All refunds will be processed within 5 business days of receiving the package. After a return has been processed, it may take up to 5 business days for the Bank to process the refund to the credit card.
Important Notice: Packages returned without an RMA number won’t be accepted so please make sure to get one before sending it back. Return postage is the responsibility of the customer.
ALGAECAL GUARANTEES
Our 1 Year Money Back Guarantee either leaves you 100% satisfied, or you get your money back. Period. That’s why we give you a full year to test drive all our products and superior service!
Stronger Bones for 7 Years Guarantee: When you follow directions for use of AlgaeCal Plus and Strontium Boost –we guarantee you will see increased bone density in EVERY follow-up DXA scan you have while using these 2 products –or we will refund every penny you paid for our products between your scans. This guarantee extends to every scan you have for the next 7 years! .
Our Triple Guarantee means you can try Triple Power Omega 3 Fish Oil risk free. And you are guaranteed to improve your health or get your money back!
Guarantee #1: this will be the best tasting fish oil you have ever tried, or we’ll refund your purchase price immediately.
Guarantee #2: We guarantee it will be fresh and burp free, or we’ll refund your purchase price immediately.
Guarantee #3: if you don’t improve your omega 3 levels in 90 days, we’ll give your money back!
If you need anything at all please call our customer service toll free at
1-800-820-0184.
