Rewards Program

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How it Works
First Step Icon
JOIN
Sign up and start earning points today
Second Step Icon
EARN
Collect points with every AlgaeCal purchase
Third Step Icon
REDEEM
Every 100 points gets you $5 off your next purchase

Frequently Asked Questions

Earning and Using Points

  • How do I enroll in the Rewards Program?

    If you've ordered with us before (through our website or over the phone), you're automatically enrolled in our rewards program and there’s no need to create a new account! Just click “sign in” and begin earning points with any purchases made on or after July 23rd, 2024.

    If you're unsure about your login details

    • Your username is the email address you used at the time of purchase.
    • If you've ordered from AlgaeCal before but can't remember your password, simply click the “forgot your password” button on the sign-in page and follow the steps to reset it.
  • What Are Reward points?

    Reward points are like AlgaeCal's special currency that you can earn and use to get discounts on your purchases. You can earn these points by doing things like creating an account, following us on social media, referring friends, and buying products from us. The more points you earn, the more you can save on future purchases.

  • How do I receive/earn rewards points?

    You can earn points by:

    • Creating your AlgaeCal account
    • Making qualifying purchases online at AlgaeCal.com
    • Following us on social media
    • Participating in AlgaeCal promotions or events
  • Can I get points for my previous orders?

    Points are automatically collected on all orders starting from July 23, 2024. Orders made after this date, will receive points. However, orders made before this date are not eligible for points.

  • How do I apply rewards points to my order?

    To redeem your points, simply choose the amount of points you wish to redeem when you check out online at AlgaeCal.com. Points will be deducted from your account balance at the time of checkout.

    # of Points Required Reward
    100 $5 Off
    200 $10 Off
    300 $15 Off
  • Do my points ever expire?

    If you do not make any qualifying purchases or otherwise earn points within a 12-month period, your entire points balance will expire. Expired points will be deducted from your Program account balance.

  • Can I give points to my friend?

    Program accounts, rewards, or benefits cannot be transferred to, shared, or combined with any other person or Program member.

  • Can I earn and use points on SNS?

    Yes, you can earn and use points on every product at AlgaeCal, including Subscribe and Save orders.

  • What if I don’t have an account?

    You need to create an AlgaeCal account to participate in the Rewards Program and earn points. Enrollment is free and can be done by visiting AlgaeCal.com.

  • Can I use my points on any product?

    Yes, points can be used on any product available on AlgaeCal.com except for local taxes, discounted amount, shipping, and handling charges.

  • Where will I see my points on my account?

    Your points balance will be visible in your AlgaeCal account. You can log in to your account on AlgaeCal.com to check your points balance.

  • How many points can I use at one time?

    You can use as many points as you have accumulated in your account, but you must select from the specific reward options available in the drop-down list (e.g., 100 points for $5 off, 200 points for $10 off, etc.). The increments increase by 100 points for every $5 off.

Referring Friends

  • How does the referral program work?

    Our AlgaeCal Rewards program lets you share the gift of better bone health with your friends—and get rewarded!

    Here’s how it works:

    • Enter your name, email, and your friend’s email in the referral box.

    • Your friend will receive a $20 discount coupon via email.

    • Once they make their first purchase of $75 or more (before the discount is applied), you’ll earn 400 points (a $20 value) in your AlgaeCal Rewards account.

  • Do I need an AlgaeCal account to refer my friends?

    Yes—you need an AlgaeCal account to make a referral and claim your reward points.
    But don’t worry: if you’ve ever ordered from us (online or by phone), you already have one!
    Just enter the name and email you used with your last order in the referral box to get started.

  • When and how will I receive my reward points?

    You’ll receive 400 points as soon as your referred friend makes their first qualifying purchase. We’ll also send you an email to share the good news.

    To view your rewards, just log in and check the Rewards History section of your account.

  • I referred a friend and they made a purchase—but I didn’t receive my points. Why?

    Here are a few things to double-check:

    • Your friend must use the same referral link sent to their email (it tracks the referral).

    • Their order total must be $75 or more before applying the $20 coupon.

    • If it's been more than 7 days and you still haven’t received your points, please give us a call! Our team will happily verify the referral and adjust your points if eligible.

  • I received an error when submitting the referral form. What should I do?

    Here are a few things to check:

    • Make sure there are no typos in the email addresses.

    • If you’re entering multiple emails, separate them with commas.

    • For best results, try entering one email at a time and click “Send” after each one.

  • Is there a limit to how many friends I can refer?

    Nope! You can refer as many friends as you’d like—and earn rewards for every qualifying referral. The more friends you refer, the more points you earn!

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