Qualify to save up to 30% with HSA/FSA^†

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) allow people to set aside pre-tax dollars for qualified healthcare expenses. These accounts are typically offered through employers or health insurance plans.

Truemed is a platform that helps determine whether certain health products may qualify for HSA or FSA reimbursement. It connects customers with licensed medical providers who can evaluate eligibility through a short health survey.

A Letter of Medical Necessity (LMN) is documentation from a licensed healthcare provider stating that a product may help manage a health condition. Some HSA/FSA administrators require this documentation before approving reimbursement.

Most Letters of Medical Necessity are issued within 24–48 hours after you complete the Truemed survey. In some cases, Truemed’s provider team may need additional time to review the information submitted.

If you haven’t received your LMN within this timeframe, check your spam folder first. If it’s still missing, contact support@truemed.com for help.

No. AlgaeCal purchases are made normally using your preferred payment method. If you qualify through Truemed, you can submit your receipt and LMN to your HSA or FSA provider for reimbursement.

The Truemed survey typically takes just a few minutes to complete.

Reimbursement timelines vary depending on your HSA or FSA administrator, but many providers process claims within a few weeks.

If Truemed determines that your purchase does not qualify for a Letter of Medical Necessity, your purchase remains valid and no further action is required.

Eligibility is determined through the Truemed survey and may vary depending on your health needs and HSA/FSA administrator requirements.

In most cases, Truemed handles the medical review process digitally. If a Letter of Medical Necessity is appropriate, it will be issued by a licensed provider.

Eligibility for reimbursement depends on your HSA/FSA administrator and whether a Letter of Medical Necessity is issued. Truemed can provide guidance during the process. Just contact support@truemed.com for help.