General Terms & Conditions

 

Terms and Conditions

Please read these conditions carefully.

Welcome to the terms and conditions ("Terms") for our website. These Terms are between you and AlgaeCal and/or its affiliates ("AlgaeCal", "we" or "us"), and govern our respective rights and obligations. AlgaeCal.com Services LLC and/or its affiliates ("AlgaeCal") provide website features and other products and services to you when you visit or shop at AlgaeCal.com, use AlgaeCal products or services, use AlgaeCal applications for mobile, or use software provided by AlgaeCal in connection with any of the foregoing (collectively, "AlgaeCal Services").

The Terms, together with applicable terms and conditions related to your purchase and any promotional offers provided to you, constitute the entire agreement between you and AlgaeCal.com related to your interaction with us. Please note that your use of the AlgaeCal.com website is also governed by our Privacy Policy & Disclaimer, as well as all other applicable terms, conditions, limitations and requirements on the AlgaeCal.com website, all of which (as changed over time) are incorporated into these Terms. If you place an order through AlgaeCal or use our services or website, you accept these terms, conditions, limitations and requirements. Please read these Terms carefully.

We offer a wide range of AlgaeCal Products and Services, and sometimes additional terms may apply to specific services or offerings. If these General Terms and Conditions are inconsistent with the Terms for that service or product offering, then those Product Offering or Service Terms & Conditions will apply

By using the AlgaeCal Services, you agree, on behalf of yourself and all members of your household and others who use any Service under your account, to the following conditions.

Electronic Communications

When you use AlgaeCal Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other AlgaeCal Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included in or made available through any AlgaeCal Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of AlgaeCal or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any AlgaeCal Service is the exclusive property of AlgaeCal and protected by U.S. and international copyright laws.

Trademark

Graphics, logos, page headers, button icons, scripts, service and product names included in or made available through any AlgaeCal Service are trademarks or trade dress of AlgaeCal in the U.S. and other countries. AlgaeCal's trademarks and trade dress may not be used in connection with any product or service that is not AlgaeCal, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AlgaeCal. All other trademarks not owned by AlgaeCal that appear in any AlgaeCal Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AlgaeCal.

License and Access

Subject to your compliance with these Terms, and your payment of any applicable fees, AlgaeCal or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the AlgaeCal Services. This license does not include any resale or commercial use of any AlgaeCal Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any AlgaeCal Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Terms are reserved and retained by AlgaeCal or its licensors, suppliers, publishers, rightsholders, or other content providers. No AlgaeCal Service, nor any part of any AlgaeCal Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of AlgaeCal. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of AlgaeCal without express written consent. You may not use any meta tags or any other "hidden text" utilizing AlgaeCal's name or trademarks without the express written consent of AlgaeCal. You may not misuse the AlgaeCal Services.

You may use the AlgaeCal Services only as permitted by law. The licenses granted by AlgaeCal terminate if you do not comply with these Conditions of Use or any Service Terms. 

Your Account

You may need your own AlgaeCal account to use certain AlgaeCal Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Visit Payment Methods to manage your payment options. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. AlgaeCal does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. AlgaeCal reserves the right to refuse service, terminate accounts, terminate your rights to use AlgaeCal Services, remove or edit content, or cancel orders in its sole discretion. 

Reviews, Comments, Communications, and Other Content

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. AlgaeCal reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant AlgaeCal a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant AlgaeCal and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify AlgaeCal for all claims resulting from content you supply. AlgaeCal has the right but not the obligation to monitor and edit or remove any activity or content. AlgaeCal takes no responsibility and assumes no liability for any content posted by you or any third party.

Intellectual Property Complaints

AlgaeCal respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

Risk of Loss

All purchases of physical items from AlgaeCal are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns, Refunds, and Title

AlgaeCal does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, AlgaeCal does not take title to the refunded item. When customers are redeeming our Stronger Bones for Life Guarantee customers will need to provide the following items to receive a refund.

  • Take AlgaeCal Plus & Strontium Boost for at least six (6) months; consistently at the full recommended dose between your 2 DEXA scans.
  • Submit a baseline Dexa Scan that is less than one (1) month from purchase date of product
  • Submit a second Dexa Scan take at the same clinic and machine that is at least six (6) months later or more
  • Proof of Purchase of enough product to have taken the product at the full recommended dose between the two Dexa scans.
  • Conduct a Dexa Review with a Bone Health Consultant.

For more information about our returns and refunds, please see our Refunds and Guarantee section.

Product Descriptions

AlgaeCal attempts to be as accurate as possible. However, AlgaeCal does not warrant that product descriptions or other content of any AlgaeCal Service is accurate, complete, reliable, current, or error-free. If a product offered by AlgaeCal itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Pricing is subject to change at any time. Offers are time limited and coupons and discounts have strict terms and conditions in order to use them which may not be available to all customers.

App Permissions

When you use apps created by AlgaeCal, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.  

Disclaimer of Warranties and Limitation of Liability

THE ALGAECAL SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE ALGAECAL SERVICES ARE PROVIDED BY ALGAECAL ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. ALGAECAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE ALGAECAL SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE ALGAECAL SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE ALGAECAL SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, ALGAECAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALGAECAL DOES NOT WARRANT THAT THE ALGAECAL SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE ALGAECAL SERVICES, ALGAECAL'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM ALGAECAL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, ALGAECAL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY ALGAECAL SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY ALGAECAL SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Disputes

Any dispute or claim relating in any way to your use of any AlgaeCal Service will be adjudicated in the province of British Columbia, Canada and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

Applicable Law

By using any AlgaeCal Service, you agree that applicable federal law, and the laws of the province of British Columbia Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and AlgaeCal.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. These policies also govern your use of AlgaeCal Services. We reserve the right to make changes to our site, policies, Service Terms, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address

AlgaeCal Inc.
#300 - 1128 Homer Street
Vancouver, BC V6B 2X6
Canada