Frequently Asked Questions
When will I get my items?
All products are shipped within 1-2 business days (Monday to Friday), excluding major holidays. Orders made from the USA or Canada will arrive in 3-5 business days and international orders will arrive in 5-15 business days.
What is your return policy?
AlgaeCal wants you to be completely satisfied with your experience so we have made returning or exchanging products easy. Simply contact us to obtain a Return Merchandise Authorization (RMA) number, and return your unused or partially used bottles of AlgaeCal products for a 100% refund within 1 year from your purchase date.
How is the product's shelf life determined?
All AlgaeCal products undergo stability testing where they are exposed to a variety of environmental factors such as light, humidity and extreme temperatures to establish shelf life (which is anywhere from 2+ years depending on the product). It also ensures that the product you receive is never compromised in quality or integrity.